This privacy
statement covers the site www.IGgFactory.com. Because this Web site wants
to demonstrate its commitment to our users' privacy, it has agreed to
disclose its information practices.
1. What personally identifiable information IGg Factory Inc. collects.
2. What personally identifiable information third parties collect through
the Web site.
3. What organization collects the information.
4. How IGg Factory Inc. uses the information.
5. With whom IGg Factory Inc. may share user information.
6. What choices are available to users regarding collection, use and
distribution of the information.
7. What types of security procedures are in place to protect the loss,
misuse or alteration of information under IGg Factory Inc. control.
8. How users can correct any inaccuracies in the information.
If users
have questions or concerns regarding this statement, they should first
contact our Customer Service Department by sales@iggfactory.com,
1-909-591-7670, 2983 Ridgefield Dr, Chino Hills, CA 91709
Information Collection and Use
Information Collection
IGg Factory Inc. is the sole owner of the information collected on this
website. IGg Factory Inc. collects information from our users at several
different points on our Web site.
Registration
During registration a user is required to give contact information (such
as name and email address). We use this information to contact the user
about services on our site for which he has expressed interest. It is
optional for the user to provide demographic information (such as income
level and gender), and unique identifiers (such as, username and
password), but encouraged so we can provide a more personalized experience
on our site.
Order
We request information from the user on our order form. A user must
provide contact information (such as name, email, and shipping address)
and financial information (such as credit card number, expiration date).
This information is used for billing purposes and to fill customer's
orders. If we have trouble processing an order, the information is used to
contact the user.
Information Use
The information you provide us will only be used for processing orders and
informing our customers of upcoming promotions or newsletters.
Profile
We store information that we collect through cookies, log files, clear
gifs, and/or third parties to create a profile of our users. A profile is
stored information that we keep on individual users that details their
viewing preferences. Consequently, collected information is tied to the
users personally identifiable information to provide offers and improve
the content of the site for the user. This profile is used to tailor a
user's visit to our Web site, and to direct pertinent marketing promotions
to them. We do not share your profile with other third parties.
Cookies
A cookie is a piece of data stored on the user's computer tied to
information about the user. Usage of a cookie is in no way linked to any
personally identifiable information while on our site. We use session ID
cookies. For the session ID cookie, once users close the browser, the
cookie simply terminates.
We use cookies to personalize the site for your ease of use. By setting a
cookie on our site, users would not have to log in a password more than
once, thereby saving time while on our site. If users reject the cookie,
they may still use our site. The only drawback to this is that the user
will be limited in some areas of our site. For example, the user will not
be able to participate in any of our sweepstakes, contests or monthly
drawings that take place.
Some of our business partners use cookies on our site (for example,
advertisers). However, we have no access to or control over these cookies,
once we have given permission for them to set cookies for advertising.
This privacy statement covers the use of cookies by IGg Factory Inc. only
and does not cover the use of cookies by any advertisers.
Log Files
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service provider
(ISP), referring/exit pages, platform type, date/time stamp, and number of
clicks to analyze trends, administer the site, track user's movement in
the aggregate, and gather broad demographic information for aggregate use.
IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for the privacy
of our users we present the option to not receive these types of
communications. Please see the Choice and Opt-out sections.
Customer Service
We communicate with users on a regular basis to provide requested services
and in regards to issues relating to their account we reply via email or
phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to
disclose personal information when required by law wherein we have a
good-faith belief that such action is necessary to comply with a current
judicial proceeding, a court order or legal process served on our Web
site.
Third Party Advertisers
We
DO NOT
Share Personal Information with Third Parties.
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card
processing company to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable information for
any secondary purposes.
Business Transitions
In the event IGg Factory Inc. goes through a business transition, such as
a merger, being acquired by another company, or selling a portion of its
assets, users' personal information will, in most instances, be part of
the assets transferred.
Choice/Opt-out
Our users are given the opportunity to ~Qopt-out~R of having their
information used for purposes not directly related to our site at the
point where we ask for information. For example, our order form has an ~Qopt-out~R
mechanism so users who buy a product from us, but don~Rt want any
marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications by replying
to unsubscribe in the subject line in the email or email us at
sales@iggfactory.com.
Users of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make an
informed choice as to whether or not they should proceed with services
that require an outside party.
Links
This Web site contains links to other sites. Please be aware that we, IGg
Factory Inc., are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site and to
read the privacy statements of each and every Web site that collects
personally identifiable information. This privacy statement applies solely
to information collected by this Web site. [Discuss co-branding and/or
framing relations where the user may not know who is collecting the
information].
Surveys & Contests
From time-to-time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to disclose
this information. The requested information typically includes contact
information (such as name and shipping address), and demographic
information (such as zip code). Anonymous survey information will be used
for purposes of monitoring or improving the use and satisfaction of this
site. Users~R personally identifiable information is not shared with third
parties unless we give prior notice and choice. Though we may use an
intermediary to conduct these surveys or contests, they may not use
users~R personally identifiable information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about
our site, we ask them for the friend's name and email address. IGg Factory
Inc. will automatically send the friend a one-time email inviting them to
visit the site. IGg Factory Inc. does not store this information for the
sole purpose of sending this one-time email and tracking the success of
our referral program. The friend may contact IGg factory Inc. at sales@iggfactory.com
to request the removal of this information from our database.
Security
This Web site takes every precaution to protect our users~R information.
When users submit sensitive information via the Web site, their
information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that
information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as our order
form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when users are just surfing. To learn more about SSL,
follow this link http://www. verisign.com.
While we use SSL encryption to protect sensitive information online, we
also do everything in our power to protect user-information off-line. All
of our users~R information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who need the
information to perform a specific job (for example, our billing clerk or a
customer service representative) are granted access to personally
identifiable information. Our employees must use password-protected
screen-savers when they leave their desk. When they return, they must
re-enter their password to re-gain access to user information.
Furthermore, ALL employees are kept up-to-date on our security and privacy
practices. Every [quarter], as well as any time new policies are added,
our employees are notified and/or reminded about the importance we place
on privacy, and what they can do to ensure our users~R information is
protected. Finally, the servers that store personally identifiable
information are in a secure environment, in a locked facility.
If users have any questions about the security at our Web site, users can
send an email to sales@iggfactory.com.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users it
is necessary for us to supplement the information we receive with
information from 3rd party sources.
Correcting / Updating / Deleting / Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code,
phone, email or postal address), or if a user no longer desires our
service, we provide a way to correct, update or delete/deactivate users'
personally identifiable information. This can usually be done at the
[member information page] or by emailing our Customer Support at sales@Iggfactory.com.
Or, log in to your account on our website to change it yourself or contact
us by telephone or postal mail at the contact information listed below.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to
this privacy statement, the homepage, and other places we deem appropriate
so our users are always aware of what information we collect, how we use
it, and under what circumstances, if any, we disclose it.
If, however, we are going to use users' personally identifiable
information in a manner different from that stated at the time of
collection we will notify users via email, and by posting a notice on our
Web site for 30 days.
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